MONTHLY RENTALS

  - The minimum stay for this mode is 3 months

  - Rental prices for the monthly rentals include taxes (Impuesto de Bienes Inmuebles)

  - The expenses of internet, water, gas, electricity and community (condominium) are charged apart (approximately 50 € per month per person). The amount that each person has to pay for the expenses can vary depending on the number of people in the apartment (usually the more people the less each one has to pay). The expenses are also usually higher in winter than on summer depending on heating usage

  - On your arrival you have to pay a one month deposit that will be given back to you when you leave as long as there is no damage in the apartment

  - To make a booking on advance, you have to make a 240 eur payment per room that will be deducted from your first rental payment to us once you get to Madrid. We highly recommend you to book a room 1-2 months in advance of your arrival date, otherwise the room may not be available if another student has decided to book it first. If after booking a room you decide that you do not want to keep it, you would lose the booking fee. If after booking you decide that you prefer any other of our rooms there would be no problem as long as it is available

DAILY RENTALS

  - The minimum stay for this mode is 10 days. The daily rentals are usually only offered during the summer months (between june and august 20th), but you can still consult with us on availability

  - Rental prices for the daily rentals include all the expenses

  - On your arrival you have to pay a 10 day deposit that will be given back to you when you leave as long as there is no damage in the apartment

  - To make a booking on advance, you have to make a 120 eur payment per room that will be deducted from your first rental payment to us once you get to Madrid. We highly recommend you to book a room 1-2 months in advance of your arrival date, otherwise the room may not be available if another student has decided to book it first. If after booking a room you decide that you do not want to keep it, you would lose the booking fee. If after booking you decide that you prefer any other of our rooms there would be no problem as long as it is available

 - Stays under 1 month duration will have a 40 eur sign up fee.

MADRID ROOMS AND APARTMENTS, TERMS AND CONDITIONS:

1. BOOKINGS

2. ARRIVAL DAY AND DEPOSIT

3. MONTHLY RENT PAYMENT

4. DURING YOUR STAY

5. DEPARTURE DAY, DEVOLUTION OF THE DEPOSIT

1. BOOKINGS

-The booking fee is 240 eur PER ROOM that you want to book. The amount that you pay as a booking fee will be deducted from the first rent payment that you make to us. You need to tell us your arrival and departure dates (can be estimated if not exactly known). For example, if you want to book an entire apartment that has 3 rooms, the booking fee would be 240 x 3 = 720 eur.

When you write to us saying that you definitely want to book a room or apartment we will then send you a confrimation e-mail with the data needed for the transfer. From the moment that we send you the confirmation e-mail we will temporarily mark the room or apartment as reserved for 48 hours (saturdays and sundays do not count towards this). During that time you have to make the bank transfer and send us the confirmation paper (scanned), e-mail or sreenshot from your bank that says that the transfer has been done. Your bank will charge you an extra of around 2-4 eur for a transfer from an European country outside of Spain. If we don't receive it, we will mail you and cancel the reserve. If we receive it, the apartment will be marked as reserved for an additional 5 days until we can see in our bank account that the transfer has been done.

While the room or apartment is reserved we will inform other students that may be interested in it that the room or apartment is currently reserved and cannot be booked until the reservation ends.

International bank transfers usually take 1-3 days to be carried out. If we don't see that the tranfer gets to our account in 5 days (saturdays and sundays do not count towards this) from the time that you sent us the confirmation of your bank, we will mail you and the reservation will be cancelled.

As soon as we see that the transfer arrives to our account we will send you a verification e-mail and mark the room or apartment as booked for your arrival and departure dates. The apartment will be ready and waiting for you when you arrive. If you want to extend your departure date you should tell us with as much anticipation as possible, otherwise we may not be able to extend it.

-If you are coming to Madrid to see the apartment before your long term stay, or you have a friend in Madrid we can show you the apartment before you make a booking . You can then pay us the 240 eur booking fee in cash when we meet in person and we will give you a signed receipt. You may also make the bank transfer after seeing the apartment if you prefer that payment method.

-You also have the option of seeing the room in Madrid on your arrival day before you rent it without booking. We would make an appointment on your arrival date to show you the apartment and then you can decide to rent it or not. The problem with this option is that you could only stay as long as the room that you are interested in is still empty or we have other room available in other of our apartments.


2. ARRIVAL DAY AND DEPOSIT

On your arrival day we will make an appointment at the apartment location at a predefined hour. Before we give you the keys of the room or apartment you need to pay the deposit, pay for the first rent payment, and sign the contract.

The amount of the deposit is equal to the rent of 1 month. For example, if the monthly rent is 390 eur per month, the deposit would be 390 eur. The deposit will be given back to you when you leave the apartment.

The first and last months will be paid proportionally depending on your arrival and departure dates. For example, if you arrive on day 7 of the month, the month has 30 days and the monthly rent is 390 eur, you would have to pay 24 days. 390 x 24 /30 = 312 eur for the first month.

If you had previously paid the booking fee of 240 eur, it will be deduced from your first payment to us.

In the preceding example, if you had paid the 240 eur booking fee, you would have to pay on your arrival day: 390 eur deposit + 312 eur first month rent - 240 eur booking fee already paid = 462 eur.

If you prefer not to bring the money in cash with you, you can also make a bank transfer from your country to our account. If you choose to make the first payment with a bank transfer from your country make sure to make it with an anticipation of at least 15 days so the transfer has time more than enough to reach our account and to solve any problems that it might have (for example if the IBAN code is introduced wrong). We cannot give you the keys of the apartment until the deposit and the first payment of the rent is in our hands. If you want to make your first payment to us using this option, please e-mail us with enough anticipation so we can confirm it to you, tell you the transfer amount and data, and be ready to expect your transfer.

The day of your arrival we will sign the rental contract at the apartment. You need to bring your passport with you so we can take a photograph of it and check that it is right. If you are from the European Union a national identification card is enough (not a driving license). If you are several people, each of you will have to sign the contract and bring their passports or national identification cards.


3. MONTHLY RENT PAYMENT

The rent and the expenses of the previous month must be paid during the first 5 days of every month. We will always try to visit the apartment personally the first 5 days of every month to collect the rent, inspect that the common areas of the apartment are being kept in good condition and make any repairs that may be needed. If you cannot be present the day that we go to the apartment or we cannot go any month for any reason, you can also pay the rent and the expenses of the previous month making a bank transfer to our bank account. We will provide you with a signed receipt for every payment, stating the amount paid, the concept and the date.

If we cannot visit the apartment in the first 5 days of the month or you are not present that day, you need to make a bank transfer to us as soon as possible so that it can arrive to us before the day 10 of the month. If you do not pay the rent during the first 10 days of the month and have not a justified excuse, every day of delay we will charge an extra of 10 eur. If the rent is not paid before the day 15 of any month and you have not a justified excuse, you will have to leave the apartment without right to reclaim the deposit.

The amount of the total expenses of the apartment (internet, water, gas, electricity and condominium) is divided between the number of people in the apartment. From our experience you should expect to pay around 50 eur per month and per person. Some months like the first one or when a new student gets in or out of the apartment the bills don't reflect the real consumption per student. What we do in that situations is to charge to each person the default of 50 eur per month.


4. DURING YOUR STAY

During your stay you are only allowed to use our rooms or apartments as your temporary private residence. Commercial use and sub-letting are not allowed.

Residents will respect the rules of the community and neighbours and special care will be taken in limiting noise. Apart from the community rules which may be more restrictive, in Madrid it is illegal to make any noise higher than 35 dB (A) during the day period or higher than 30 dB (A) during the night period in residential buildings according to "DECRETO 78/1999, de 27 de mayo de la Comunidad de Madrid". As a result of this, parties in the apartment are prohibited. The only exception would be the case that you count with a written formal permission from all the neighbours. Please remember that any damage caused to the apartment, the furniture or the equipment of the apartment will have to be paid for by the residents of the apartment.

Visits from friends and family are permitted as long as all of the residents in the apartment agree. Overnight visits are not permitted. You can contact us to rent a room in the apartment for your guests if it is available. If you are renting a full apartment you can also contact us to place an additional bed if the apartment has room for it for a small additional fee.

Animals are not permitted in our apartments.

Smoking is not permitted in the common areas of the apartment unless all of the residents agree. If any of the residents has a justified medical problem like asthma and cannot tollerate smoking in the vicinity, smoking would not be allowed in any part of the apartment. We would like to remind you that smoking on the bed or dumping cigarettes lit in a dustbin is extremely dangerous as it can lead to fire. Any damage caused to the furniture or the equipment of the apartment from smoking including bad smells must be avoided. Any damage to the apartment will have to be paid by the person who did it.

If there were any missing or damaged items in the apartment (beyond the normal wear of them from use), repairs and or replacement will be paid by the person who caused the damage. In the case that the resident responsible for the damage does not identify him or herself, all residents will share the expense. We will always intermediate if any problem may arise to find the person responsible for the damage.

Residents will respect the furniture and decoration of the apartment and will not change it or introduce new furniture without our written authorization (including e-mail).

Causing any damage to the walls or the furniture is not permitted in any way. Neither to place any object on them (using glue, stickers, adhesives, nails, etc...)

Residents will set up the schedule in the apartment by common agreement. The schedule regarding study time and night time, the division of household tasks such as the cleaning of the apartment, the removal of trash, and any other common sense living criteria that residents set need to be respected as contract rules.

The residents are responsible of keeping the apartment clean and tidy, specially the common areas.

In the rare case that a resident is found guilty of a crime or misdemeanor occurring in the apartment or outside of it, he or she will be expelled from the apartment without right to reclaim the deposit nor the remainder of the rent paid in advance.

Possesion of any kind of weapon is completelly forbidden and will also result in the expulsion from the apartment without right to reclaim the deposit nor the remainder of the rent paid in advance.

In the rare case that a problem may arise we will always intermediate to try to solve the problem. If you have even the slightest problem with any roomate or a neighbour please let us know as soon as possible and we will do everything we can to solve it.

If a resident keeps an irresponsible attitude after being advised from us several times in a written maner (including e-mail), he or she may be expelled from the apartment without right to reclaim the deposit nor the remainder of the rent paid in advance. These include consumption of drugs, excessive consumption of alcoholic beverages, deliberately damaging the apartment, causing trouble with the neighbours by repeteadly breaking the community rules, etc.

Constant accumulation of lesser faults like causing a bad ambient in the apartment, bullying other fellow residents or neighbours, not keeping clean and tidy the apartment (specially the common areas) may lead to a formal advise from us in a written maner (including e-mail). After being advised several times, he or she may be expelled from the apartment without right to reclaim the deposit nor the remainder of the rent paid in advance.

Once the signed period for the contract is finished, if the resident does not leave the appartment freely, we may take all his/her belongings and take them out of the apartment without any legal autorization (in the same way that it is carried out in a hostel), as well as forbide the entry of the student to the aparment. We will keep those belongings for a period of 30 days. If no reclamation is made within that time, they will be dumped. These rule also applies in the rare case that the resident is expelled in the cases explained before, or in the case that the resident does not pay the monthly rent before the day 15 of the month without a justified excuse.

We are not responsible for the loss, theft or damage of items left in the apartment by residents.


5. DEPARTURE DAY, DEVOLUTION OF THE DEPOSIT

Please contact us with enough anticipation (at least one week if you contact by phone, or 15 days if you do it via e-mail) of your departure date so we can make an appointment at a selected hour in the apartment.

The first and last months will be paid proportionally depending on your arrival and departure dates. For example, if you arrive on day 7 of the month, the month has 30 days and the monthly rent is 390 eur, you would have to pay 24 days. 390 x 24 /30 = 312 eur for the first month.

On your departure day we will make a final inspection of your room and the common areas of the apartment. Both you and us will sign an end of contract agreement. Any payments left will have to be made by you (like the last payment of the supplies). Then you will have to give us the keys and we will give you back your deposit. If any damage is found in the apartment, the reparation cost will be deducted from the deposit.

Any feedback that you can give us would be greatly apreciated.